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The reply, already drafted.
A good review response owns the miss, names the thing, makes it right, and signs with a real name. Paste the review — I'll draft it that way.
Drafted reply, in your voice
Your draft will appear here.
Read it before you post — every reply should sound like you.
Preview uses a rules-based drafter. Corvo itself drafts from your actual voice, history, and the patterns in your reviews.
Wondering what that 1-star is actually costing you? Run the customer worth calculator →
The hard part isn't the reply. It's noticing.
Corvo catches the review the morning it lands, traces the pattern behind it, and texts you the reply already drafted. Start with the free scan — see what's sitting unanswered right now.
Questions owners ask
How should I respond to a negative Google review?
Own it specifically, name the thing that went wrong in plain language, offer to make it right, and sign with a real name. Skip the corporate apology — "We apologize for any inconvenience" reads like nobody read the review. Two to four sentences is enough.
Should I respond to every Google review?
Yes — positive ones included. A reply on every review shows future customers someone is paying attention, and review responses are one of the signals that correlates with stronger local visibility. Positive replies can be one warm sentence.
How fast should I respond to a review?
Same day for negative reviews if you can — the writer is most reachable, and future readers see the timestamp gap. Within a few days for positive ones. The hard part isn’t writing the reply; it’s noticing the review on a busy Tuesday — which is the part Corvo does for you.
Is it OK to use AI to write review replies?
It’s OK if the reply is specific to what the customer actually said and sounds like you — and a problem if it’s generic. Always read before you post. That’s how Corvo works by design: it drafts in your voice and nothing ships without your approval.